Chatorq
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For retail stores & e-commerce

Your store sells more, around the clock

An AI agent turns your WhatsApp into a complete store: catalog, cart, payments, and order tracking. No apps, no development, no hassle.

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Digital product catalog in WhatsApp

The AI agent shows your full catalog with photos, prices, variants (sizes, colors), and available stock directly in the chat. Customers browse and choose without leaving WhatsApp or visiting a website.

Cart and checkout flow

The agent walks the customer through every step: product selection, quantity, variant, shipping details, and payment method. The entire checkout happens inside the WhatsApp conversation — smoothly and without friction.

Order and shipping management

When an order is confirmed, the agent notifies your team, updates inventory, and tracks the shipment. The customer receives automatic status updates without needing to ask.

Product campaigns and remarketing

Send new collection announcements, flash deals, or abandoned cart reminders to your WhatsApp contacts. WhatsApp campaigns have open rates above 95% — far higher than email.

Real use cases

Complete purchase from WhatsApp

A customer saw your products on Instagram and messages you on WhatsApp to buy. The AI agent guides them through the catalog, adds products to the cart, informs them of shipping costs, and takes them to payment.

Customer: 'Hi, I saw the black t-shirt on Instagram' Agent: 'Hey! Yes, that's our Premium Basic Tee. Available in black, white, and gray, sizes S to XL. What size do you wear?' Customer: 'M. How much is it?' Agent: 'The Premium Tee in M, black is $29 + $5 shipping. Total: $34. Shall we add it to your cart?'

Abandoned cart recovery

A customer started a purchase but didn't complete it. The AI agent sends a personalized reminder hours later with the items they chose and an incentive to finish the purchase.

Agent: 'Hi! You left some items in your cart 🛍️ We saved them for you: • Premium Basic Tee M black • Slim Jeans 32 Total: $67 with shipping. Complete your order before they sell out: [link]' Customer: 'I was just about to! Can I pay by card?'

New collection launch

When new stock arrives, the AI agent sends a message to all customers who purchased in the last 90 days with the new arrivals, photos, and a direct link to buy.

Agent: 'New fall/winter collection just dropped! 🍂 Check out the first looks: [photo 1] Padded jacket - $89 [photo 2] Cargo pants - $55 [photo 3] Oversized sweatshirt - $42 Free shipping on orders over $80. Which one catches your eye? I can put your order together right now.'

Frequently asked questions

Can the AI agent manage inventory automatically?
Yes. The agent can connect to your inventory system or e-commerce platform to display only available products and update stock in real time when sales occur.
Which payment methods does the agent accept?
The agent can process payments through the most popular methods in your market: PayPal, credit/debit card, bank transfer, or cash on delivery. Payment integrations are configured based on your preference.
Can I use the agent for wholesale orders?
Yes. You can have different catalogs and price lists depending on the customer type (retail, wholesale, distributor). The agent identifies the customer's profile and displays the appropriate catalog.
What happens if a customer wants to return a product?
The agent handles the return process: registers the return request, communicates the procedure, and notifies your team. You can configure your own return conditions.
How many products can I have in the catalog?
There is no technical limit on the number of products. The AI agent is designed to handle large catalogs efficiently, with filters and search functionality to help customers find what they're looking for quickly.

Related article

Como vender mas por WhatsApp: guia para tiendas y comercios

Transforma WhatsApp en tu canal de ventas principal. Un agente IA muestra tu catálogo, toma pedidos y cierra ventas automaticamente.

Your store sells more, around the clock

An AI agent turns your WhatsApp into a complete store: catalog, cart, payments, and order tracking. No apps, no development, no hassle.

No credit card. Set up in 5 minutes.

Start free