Chatorq
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For clinics & medical practices

Fewer no-shows, more appointments effortlessly

A WhatsApp AI agent schedules appointments, sends reminders, and answers common patient questions. Your team focuses on care, not the phone.

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Automated appointment scheduling

Patients can book appointments any time by messaging on WhatsApp. The agent checks real-time availability, instantly confirms the appointment, and logs it in your management system without any staff involvement.

Smart reminders

The AI agent sends automated reminders 24 and 2 hours before each appointment. If a patient can't make it, they can cancel or reschedule directly from the chat, freeing up the slot for another patient.

Patient history and follow-up

The agent retains context about each patient: last visit, primary physician, pending tests. This enables more personalized care and prevents patients from having to repeat the same information every time.

Preventive health campaigns

Send vaccine reminders, annual checkup nudges, or health campaigns to specific patient segments. The AI agent manages responses and schedules appointments directly from the message thread.

Real use cases

After-hours appointment booking

A patient needs to book an appointment at 9 PM but the office is closed. They text the clinic's WhatsApp and the AI agent offers availability and confirms the booking in minutes.

Patient: 'Hi, I need an appointment with Dr. Smith' Agent: 'Hello! Dr. Smith has availability Wednesday the 15th at 10:00 AM and Thursday the 16th at 4:30 PM. Which works for you?' Patient: 'Wednesday at 10' Agent: 'Done! Appointment confirmed for Wednesday April 15th at 10:00 AM with Dr. Smith. We'll send you a reminder tomorrow. See you then!'

Reducing no-shows with reminders

The agent sends a reminder the day before the appointment and the patient can confirm or cancel with a quick reply. Clinics using Chatorq reduce their no-show rate by up to 40%.

Agent: 'Hi! Reminder: tomorrow Wednesday April 15th you have an appointment with Dr. Smith at 10:00 AM at [Clinic]. Are you able to make it? ✅ Yes, confirmed ❌ No, cancel' Patient: '✅' Agent: 'Great, we'll see you tomorrow!'

Annual checkup campaign

The clinic sends a personalized message to all patients who haven't had their annual checkup in the past 12 months. The agent manages responses and books appointments without any receptionist involvement.

Agent: 'Hi! We noticed it's been over a year since your last annual checkup at [Clinic]. We recommend scheduling one. Would you like us to find an available slot? 📅 Yes, book now' Patient: 'Yes' Agent: 'Great. Which doctor would you prefer? Dr. Smith and Dr. Johnson both have openings this week.'

Frequently asked questions

Can the AI agent sync with my current scheduling system?
Yes. Chatorq integrates with the most widely used clinic management platforms. If your software has an API, we can connect to it. We also support Google Calendar as a starting point.
How does the agent handle questions about symptoms or diagnoses?
The AI agent does not provide medical advice. It is configured to recognize clinical inquiries and immediately route them to a healthcare professional. In urgent situations, the agent provides emergency contact information.
Does the system comply with health data privacy regulations?
Yes. Chatorq complies with applicable personal data protection regulations. Patient data is stored securely and can be deleted upon request. We can sign specific confidentiality agreements as needed.
Can I have multiple doctors or specialties in the same clinic?
Yes. The agent manages multiple schedules in parallel. Patients can choose by doctor, specialty, or availability based on the options you configure. Ideal for multi-physician practices.
What if a patient needs to cancel at short notice?
The agent allows cancellations or rescheduling at any time via WhatsApp. You can configure cancellation policies — for example, automatically notifying waitlisted patients when a slot opens up.

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Fewer no-shows, more appointments effortlessly

A WhatsApp AI agent schedules appointments, sends reminders, and answers common patient questions. Your team focuses on care, not the phone.

No credit card. Set up in 5 minutes.

Start free